DMARC and Mailing Lists🔗
When you deploy DMARC on your domain, you might find that messages relayed by mailing lists are failing DMARC, most likely because the mailing list is spoofing your from address, and modifying the subject, footer, or other part of the message, thereby breaking the DKIM signature.
Mailing list best practices🔗
Ideally, a mailing list should forward messages without altering the headers or body content at all. Joe Nelson does a fantastic job of explaining exactly what mailing lists should and shouldn't do to be fully DMARC compliant. Rather than repeat his fine work, here's a summary:
Do
- Retain headers from the original message
-
Add RFC 2369 List-Unsubscribe headers to outgoing messages, instead of adding unsubscribe links to the body
List-Unsubscribe: https://list.example.com/unsubscribe-link
-
Add RFC 2919 List-Id headers instead of modifying the subject
List-Id: Example Mailing List
Modern mail clients and webmail services generate unsubscribe buttons based on these headers.
Do Not
- Remove or modify any existing headers from the original message, including From, Date, Subject, etc.
- Add to or remove content from the message body, including traditional disclaimers and unsubscribe footers
In addition to complying with DMARC, this configuration ensures that Reply and Reply All actions work like they would with any email message. Reply replies to the message sender, and Reply All replies to the sender and the list.
Even without a subject prefix or body footer, mailing list users can still tell that a message came from the mailing list, because the message was sent to the mailing list post address, and not their email address.
Configuring common platforms🔗
Configuration steps for common mailing list platforms are listed below.
Mailman 2🔗
-
Navigate to General Settings, and configure the settings below
Setting Value subject_prefix
from_is_list
No first_strip_reply_to
No reply_goes_to_list
Poster include_rfc2369_headers
Yes include_list_post_header
Yes include_sender_header
No -
Navigate to Non-digest options, and configure the settings below
Setting Value msg_header
msg_footer
scrub_nondigest
No -
Navigate to Privacy Options > Sending Filters, and configure the settings below
Setting Value dmarc_moderation_action
Accept dmarc_quarantine_moderation_action
Yes dmarc_none_moderation_action
Yes
Mailman 3🔗
-
Navigate to Settings> List Identity
Make Subject prefix blank.
-
Navigate to Settings> Alter Messages
Configure the settings below
Setting Value Convert html to plaintext No Include RFC2369 headers Yes Include the list post header Yes Explicit reply-to address First strip replyto No Reply goes to list No munging -
Navigate to Settings> DMARC Mitigation
Configure the settings below
Setting Value DMARC mitigation action No DMARC mitigations DMARC mitigate unconditionally No -
Create a blank footer template for your mailing list to remove the message footer.
Unfortunately, the Postorius mailing list admin UI will not allow you to create an empty template, so you'll have to create one using the system's command line instead, for example:
Where
list.example.com
the list ID, anden
is the language. -
Restart mailman core.
LISTSERV🔗
LISTSERV 16.0-2017a and higher will rewrite the From header for domains that enforce with a DMARC quarantine or reject policy.
Some additional steps are needed for Linux hosts.
Workarounds🔗
If a mailing list must go against best practices and modify the message (e.g. to add a required legal footer), the mailing list administrator must configure the list to replace the From address of the message (also known as munging) with the address of the mailing list, so they no longer spoof email addresses with domains protected by DMARC.
Configuration steps for common mailing list platforms are listed below.
Mailman 2🔗
- Navigate to Privacy Options> Sending Filters and configure the settings below
Setting Value dmarc_moderation_action
Munge From dmarc_quarantine_moderation_action
Yes dmarc_none_moderation_action
Yes
Note
Message wrapping could be used as the DMARC mitigation action instead. In that case, the original message is added as an attachment to the mailing list message, but that could interfere with inbox searching, or mobile clients.
On the other hand, replacing the From address might cause users to accidentally reply to the entire list, when they only intended to reply to the original sender.
Choose the option that best fits your community.
Mailman 3🔗
- Navigate to Settings > DMARC Mitigations and configure the settings below
Setting Value DMARC mitigation action Replace From: with list address DMARC mitigate unconditionally No
Note
Message wrapping could be used as the DMARC mitigation action instead. In that case, the original message is added as an attachment to the mailing list message, but that could interfere with inbox searching, or mobile clients.
On the other hand, replacing the From address might cause users to accidentally reply to the entire list, when they only intended to reply to the original sender.